Terms and Conditions

Last updated: 14 November 2026

RBOHelp.ie is operated by The Startup Shop Limited, a licensed Trust or Company Service Provider (licence APP/1292/2021). These terms summarise how we provide the RBOHelp.ie beneficial ownership service.

After you order, we confirm the service, the fixed fee and any extra work in writing before we start. If anything here differs from that confirmation, the written confirmation applies.

Our service

  • Working out who must be registered as a beneficial owner, based on the information and documents you give us.
  • Filing beneficial ownership information with the RBO, and preparing the company's internal register of beneficial owners where ordered.
  • Preparing Form VIF for people without a PPS number, arranging witnessing and filing it with the CRO for an IPN.

Scope, extra owners and delays

  • Our prices are one-off fees. We confirm the scope and total before you pay; extra beneficial owners, IPNs or complex structures found later are quoted before we do the extra work.
  • The RBO charges no filing fee. Fees for witnessing a Form VIF abroad are paid by the person signing it.
  • If the RBO or CRO rejects a filing because of an error on our part, we correct and refile it at no charge. If it's rejected because information we were given was wrong, we quote for the extra work.
  • CRO processing times for IPNs are outside our control and aren't guaranteed.

Cancellations and refunds

  • If you cancel before we've filed anything, we refund what you paid in full.
  • Once a filing has been made with the RBO, or a Form VIF has been filed with the CRO, the fee for that filing isn't refundable. Fees for any filings not yet made are refunded.

Where a structure involves trusts or complex group holdings, we may recommend legal advice before filing. The company remains responsible for the accuracy of what's filed.

Fees and payment

  • Our fees are fixed and exclude VAT at 23%, unless a price is shown as including VAT.
  • Official fees, where they apply, such as CRO filing fees, are charged at cost or paid by the company, and are shown separately from our fees.
  • You don't pay when you order. We confirm the details and complete the identity checks, then send an invoice with a secure card payment link or bank transfer details. Work starts once that invoice is paid.
  • Anything outside the service you ordered is quoted first. Nothing extra is charged without your agreement.

Your responsibilities

  • Give us complete and accurate information about the company and the people involved.
  • Make sure each director and beneficial owner completes our identity verification, which we're required to carry out under anti-money laundering law.
  • Sign documents promptly, so filings can be made on time.
  • Tell us about changes to the company that affect the service, such as new directors, shareholders or addresses.

General information

The information on this website is general guidance only and is not legal or tax advice for your company.

Law

These terms are governed by Irish law, and the Irish courts have jurisdiction.

Contact

info@rbohelp.ie | +353 1 960 9705